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The Best Part – Around the Clock.  Get the Best Deals on OEM Parts 24/7 with RepairLink

The Best Part – Around the Clock. Get the Best Deals on OEM Parts 24/7 with RepairLink

| March 23, 2017
 

 Review the following repair scenario and try to spot the major mistake the shop makes. A worried customer drops off her 2010 Chevrolet Silverado at Joe’s Garage in the late afternoon after a dash warning light comes on. The customer also requests a brake and suspension inspection. A technician finds time near the end of […]

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Building Blocks. West Coast Shop Turns Genuine GM Rewards into New Business!

Building Blocks. West Coast Shop Turns Genuine GM Rewards into New Business!

| March 23, 2017
 

  Many repairers reinvest their Genuine GM Rewards in their businesses. In itself, that’s very good business. Turn Key Engine Supply, in Oceanside, Calif., may have taken this practice to a whole new level. It’s quite literally a shop built by GM parts whose main business is selling GM products. Turn Key opened its doors […]

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RAP Remote Assisted Programming

RAP Remote Assisted Programming

| March 23, 2017
 

 Have confidence in your transmission installations with RAP. Hundreds of new products get introduced at SEMA every year. Some make a big splash; others not so much. One of the best reviewed from the 2016 show could be building your business today. Say hello to the product taking the top spot in SEMA’s 2017 New […]

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Shop Managers Clean Up With Genuine GM Rewards

Shop Managers Clean Up With Genuine GM Rewards

| December 9, 2016
 

 For anyone who may have been trapped on a desert island the last seven years, Dyson vacuums are high-end cleaning tools prized by consumers looking to create ultra-hygienic living spaces. Equal parts engineering marvel, luxury item, and functional art piece, the super-popular sweepers have created a mini-revolution in innovative home goods. Shop owner shares rewards […]

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Gear Up Your Service Sales Pitch

Gear Up Your Service Sales Pitch

| December 9, 2016
 

 A little knowledge can go a long way in helping customers find a solution to their transmission ills. “It’s your transmission.”  No other three-word phrase uttered at an auto service facility arguably causes as much immediate customer anxiety, and for two very good reasons. One, transmission work tends to be very expensive. Two, transmissions are […]

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Avoid a case of the Big Ticket Blues – Basic to Beyond Installment 2 of 3

Avoid a case of the Big Ticket Blues – Basic to Beyond Installment 2 of 3

| August 31, 2016
 

 No repairer enjoys putting customers in a position where they have to make difficult financial decisions. This scenario plays out again and again when a vehicle has serious engine problems and the options are a costly repair or an even more expensive replacement. Dana Haglin, owner of Haglin Automotive and Boulder Transmission in Boulder, CO, […]

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Earn With Ease – Genuine GM Rewards Just Got a Big Upgrade!

Earn With Ease – Genuine GM Rewards Just Got a Big Upgrade!

| August 31, 2016
 

 Rewards are compensation for a job well done. Redeeming them shouldn’t require any additional sweat. That’s the road GM took with its most recent upgrades to the Genuine GM Rewards and ACDelco 360 Rewards programs. Reward points now add up faster, are easier to manage and can be allocated automatically to hard-working, deserving employees. Program […]

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Introducing…MDI 2 — The Next Generation, Global Diagnostic Interface Tool

Introducing…MDI 2 — The Next Generation, Global Diagnostic Interface Tool

| May 31, 2016
 

 Compact Communication Module with Increased Processing Power & Security! Now Available! $750.53 (Price subject to change) The GM MDI 2 is the next generation Global Diagnostic Interface tool for both current and future vehicles. It’s a compact communication module with increased processing power and security that manages the transfer of data between a vehicle’s onboard ECU network with an […]

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Michigan Shop Turns GM Parts Purchases into a Chevy Silverado

Michigan Shop Turns GM Parts Purchases into a Chevy Silverado

| March 8, 2016
 

 A Byron Center, Michigan shop recently discovered another benefit of Genuine GM Rewards–they work hard for you even when you’re focused on other tasks. Judd’s Body Shop was in the process of buying a new 2015 Chevy Silverado when Office Manager Joanne Victory realized she’d nearly forgotten about all the Rewards points the shop had accumulated which it could redeem […]

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Programming and Profits

Programming and Profits

| January 5, 2016
 

  This article was first published in ACDelco Insider: It is easy and affordable to program vehicles in-house, increasing the shop’s productivity and bottom line. All that’s needed is a J-2534 interface tool and TIS2Web software for GM vehicles. Several economical options are available for these tools that make it easier for service centers to […]

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