GM InShop Training

| May 31, 2018

GM InShop sessions turn mid-day breaks into training time.

Finding time to train can be a challenge. GM’s InShop clinics can conveniently turn lunchtime into learning time. Typically one-hour long
and taught by GM Technical Training experts, the sessions allow repairers to feed their minds and bellies at the same time.
One of their biggest fans is John Gustafson, owner of Gustafson Brothers in Huntington Beach, CA. He’s been taking part in GM Training clinics for two decades and calls the training a necessary part of working in automotive services.

“Cars are advancing faster than technicians understand them,” Gustafson says. “We recognized that some time back that all shops need to adopt a learning culture.” Most recently, his shop hosted a session on repair updates for hybrid vehicles. The shop, on average, plays host three times a year but has an open invitation to GM to make use of the business’s 2,500 sq. ft. training center any time the automaker likes.

That’s good news, in particular, for Gustafson employees. They’re required to take three hours of continuing training monthly. Each InShop session counts as one credit hour. Gustafson says the sessions have proven themselves particularly valuable to younger staff members. When it comes to evaluating training,

Gustafson is something of an expert. He’s a certified ASE Master Technician, certified instructor for both I-CAR instructor and the Bureau of Automotive Repair, and a Continuing Education Insurance instructor licensed by the state of California. He’s been recognized by Golden West College with its Alumni Pillar of Achievement Award for contributions in the automotive industry.

Gustafson also has significant experience in nearly every area of automotive service. His shop has been in business for 47 years, performing both collision repair and a full range of mechanical services. He isn’t shy when it comes to promoting InShop, along with other training, to other shops—including nearby ones looking to carve out space in a shared business market.

Gustafson declares, “You really have no competitors if you’re a good, honest shop. In our area, there are more cars than all the good shops
can service.” He also doesn’t hold back when it comes to warning those shops who balk at training, noting: “Embrace the learning culture or get left behind. If you aren’t learning, you’re doomed.”

Hungry for some of the latest OEM training at your shop?

Call your Genuine GM Parts dealer for schedules and the opportunity to learn at your facility. You could be one lunch break away from filling your employees up with the latest OEM repair info.

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Category: The Business of Repairs, Trainers Corner